Refund & Cancellation Policy

Last Updated: August 16, 2026

This Refund & Cancellation Policy explains the rules that apply to paid subscriptions and other paid digital services offered by Unlimited AI through unlimitedai.org.

By purchasing a paid Unlimited AI plan, you agree to this policy together with our Terms & Conditions and Privacy Policy.

1. Subscription Billing

Unlimited AI may offer monthly, yearly, or other recurring subscription plans.

The applicable:

• Subscription price
• Billing frequency
• Included features
• Usage allowances
• Renewal terms

will be displayed before you complete your purchase.

Recurring subscriptions automatically renew at the end of each billing period unless cancelled before the next renewal date.

Applicable taxes may be added or collected by our authorized payment processor or Merchant of Record where required by law.

2. First-Purchase Refund Requests

If you are purchasing an Unlimited AI paid subscription for the first time, you may submit a refund request within 7 days of the original purchase date.

Submitting a request within 7 days does not automatically guarantee a full refund. Refund eligibility will be reviewed based on the circumstances of the purchase and the amount of paid service already used.

Refunds are generally more likely to be approved where:

• The request is made within 7 days of the original first purchase.
• There has been little or no use of paid features or paid generation allowances.
• The customer experienced a verified billing, activation, or technical problem that Unlimited AI was unable to resolve.
• The purchase was duplicated or charged incorrectly.

A full refund may be declined or a partial refund may be considered where:

• A significant portion of the subscription’s paid usage allowances has already been consumed.
• The customer has made substantial use of Advanced image generation, AI music generation, AI video generation, higher paid chatbot usage, or other Pro-only features.
• Paid features were repeatedly or extensively used before the refund request was submitted.
• The customer continued consuming paid allowances after deciding that they no longer wanted the subscription.
• There is evidence of refund-policy abuse, repeated refund requests, fraud, account manipulation, automated abuse, circumvention of usage restrictions, or violation of our Terms & Conditions.

Because many Unlimited AI features involve usage-based AI processing that creates costs when they are used, a customer should stop using paid features once they decide to request a refund.

Where appropriate, Unlimited AI or its authorized payment provider may issue a full refund, partial refund, restore affected usage, provide replacement generation allowances, or offer another reasonable remedy depending on the circumstances.

Cancellation of a subscription by itself does not create a right to a refund for paid services that have already been provided or substantially used.

Nothing in this section excludes or limits any refund, withdrawal, cancellation, or other consumer right that cannot legally be excluded under applicable law.

3. Subscription Renewals

Subscriptions renew automatically unless cancelled before the next billing date.

If you did not intend for your subscription to renew, please contact us within 3 days of the renewal charge.

We will review accidental-renewal refund requests individually.

A renewal refund is more likely to be approved where:

• The request was made promptly after renewal, and
• There has been little or no use of paid features following the renewal.

Renewal refunds are not guaranteed where substantial paid usage has already occurred.

4. Cancelling a Subscription

You may cancel your Unlimited AI subscription at any time.

Customers may be able to cancel through the billing or subscription-management portal associated with their purchase.

If you cannot access your subscription-management options, please contact Unlimited AI support for assistance.

After cancellation:

• Future automatic renewal charges will stop.
• Your subscription will generally remain active until the end of the billing period you have already paid for.
• Your account will return to the applicable free or non-paid access level after the paid subscription period ends.

You will not normally receive a prorated refund simply because you cancel before the end of your current billing period.

5. Duplicate or Incorrect Charges

If you are charged more than once for the same subscription because of a verified billing error, we will work with our payment provider to correct the issue and refund the duplicate charge where appropriate.

If you believe you were charged an incorrect amount, please contact us as soon as possible and provide:

• The email address associated with your Unlimited AI account
• The date of the charge
• The amount charged
• The order or transaction number, if available

Do not send us your full credit or debit card number, card security code, password, or other sensitive payment credentials.

6. Paid Access Not Activated

If your payment is successfully completed but your paid Unlimited AI access is not activated, please contact us.

We will attempt to restore or activate your paid access.

If we cannot provide the purchased service within a reasonable period because of a technical problem on our side, you may be eligible for a full or partial refund.

7. Technical Failures

If a paid feature fails because of a verified technical error, Unlimited AI may provide an appropriate remedy such as:

• Restoring the affected usage allowance
• Restoring generation credits
• Allowing the operation to be retried
• Extending access where appropriate
• Issuing a partial or full refund where the paid service could not reasonably be delivered

The appropriate remedy will depend on the circumstances.

8. AI-Generated Results

Unlimited AI provides AI-generated text, code, images, analysis, and other AI-assisted outputs.

AI-generated results may vary and may not always match a user’s expectations.

A refund will not normally be issued solely because a successfully generated AI result:

• Is different from what the user expected
• Contains an error or inaccuracy
• Has a particular writing or visual style
• Requires additional editing
• Does not achieve a desired creative result

However, verified technical failures that prevent a paid generation from completing may be eligible for restoration of the relevant allowance or another appropriate remedy.

9. Usage Allowances

Some paid plans may include usage limits for features such as AI chat, image generation, image analysis, or other AI tools.

Usage allowances:

• Are intended only for use with the customer’s Unlimited AI account
• Cannot normally be transferred to another account
• Have no cash value
• Cannot be exchanged for money
• May reset at the end of the applicable usage or billing period

Unused monthly allowances do not normally roll over unless explicitly stated otherwise on the Pricing page.

10. Account Suspension and Abuse

Unlimited AI may restrict or suspend accounts that violate our Terms & Conditions, attempt to bypass usage limits, engage in fraudulent activity, abuse the Service, or use Unlimited AI for prohibited purposes.

Users whose accounts are suspended or terminated for serious fraud, abuse, payment manipulation, or intentional violations may not be eligible for refunds, except where required by applicable law.

11. Payment Processing

Payments may be securely processed by an authorized third-party payment processor or Merchant of Record.

The payment provider may handle:

• Payment authorization
• Recurring subscription billing
• Payment-method information
• Applicable taxes
• Fraud prevention
• Refund processing
• Chargebacks and payment disputes
• Invoices and receipts

Unlimited AI does not require customers to provide full payment-card credentials directly to us.

12. Refund Processing

Approved refunds will be processed through the payment method and payment provider associated with the original purchase.

After a refund has been issued, it may take several days for the refunded amount to appear on your bank, card, or payment account.

Processing times can vary depending on the payment provider, bank, card issuer, country, and payment method.

13. Payment Disputes and Chargebacks

If you experience a billing problem, duplicate charge, cancellation issue, or other payment concern, we encourage you to contact Unlimited AI support first so that we have an opportunity to investigate and resolve the issue.

This does not limit any legal rights you may have to contact your payment provider or financial institution.

Fraudulent or abusive chargebacks may result in suspension of the associated Unlimited AI account.

14. Mobile App Purchases

Purchases completed through a third-party mobile application marketplace, such as Google Play, may be subject to that marketplace’s separate payment, cancellation, and refund rules.

Where a payment was processed by an app marketplace rather than through the Unlimited AI website, refund and subscription-management requests may need to be completed through that marketplace.

15. Changes to Plans or Pricing

Unlimited AI may update subscription prices, features, or usage limits from time to time.

Any material change affecting an existing recurring subscription will be handled in accordance with applicable payment-provider requirements and applicable law.

The current price and features available to new customers will be displayed on our Pricing page.

16. Consumer Rights

Nothing in this Refund & Cancellation Policy is intended to exclude or restrict consumer rights that cannot legally be excluded under applicable law.

If the law applicable to your purchase provides additional cancellation or refund rights, those rights will continue to apply.

17. Contact Us

If you need help with a refund request, subscription cancellation, duplicate billing, an incorrect charge, subscription activation, or a technical billing issue, please contact:

Email: [email protected]

Website: https://unlimitedai.org/

When contacting us about a payment, please include your account email address and transaction or order number where available.

Never send your password, complete credit/debit card number, or card security code.

18. Changes to This Policy

We may update this Refund & Cancellation Policy when our services, subscription plans, payment systems, or legal requirements change.

The latest version will be published on this page with an updated revision date.

Unlimited AI
https://unlimitedai.org/